Terms & Conditions

Welcome to Xidaa Moto Private Limited! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms: By using our website or purchasing our electric bikes, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our Privacy Policy.

3. Purchase and Payment: When you make a purchase through our website, you agree to provide accurate and complete information. Prices are subject to change without notice. Payment is due at the time of purchase, and we accept various payment methods. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery: We strive to provide accurate shipping information, but delivery times may vary. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Any shipping delays or issues should be reported to us promptly.

5. Returns and Refunds: Please review our Return Policy for information on returning products and obtaining refunds. We aim to ensure customer satisfaction, and our return process is designed to be fair and transparent.

6. Warranty: Our electric bikes come with a limited warranty. Please refer to our Warranty Policy for details on coverage, duration, and any applicable terms and conditions.

7. User Account and Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Xidaa Moto Private Limited and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express written permission.

9. Limitation of Liability: To the fullest extent permitted by law, Xidaa Moto Private Limited shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Governing Law: These Terms are governed by the laws of [jurisdiction], without regard to its conflict of law principles.

11. Changes to Terms: We reserve the right to update, change, or replace any part of these Terms. It is your responsibility to check this page periodically for changes. Your continued use of our services after any modifications constitutes acceptance of those changes.

Thank you for choosing Xidaa Moto Private Limited. If you have any questions or concerns about these Terms, please contact us at [[email protected]].