Privacy Policy

Xidaa Moto Private Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, purchase our electric bikes, or engage with our services. By accessing or using our services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect:

  • Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, contact details, billing information, and shipping address.
  • Device Information: We may collect information about the device you use to access our website, including the type of device, operating system, and browser.
  • Usage Data: We gather information about how you interact with our website, products, and services, including pages visited, links clicked, and time spent on our site.

2. How We Use Your Information:

  • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
  • Improving User Experience: The data we collect helps us understand how our customers use our website and services, enabling us to enhance user experience, optimize our content, and improve our products.
  • Marketing and Communications: With your consent, we may send you promotional materials, updates, and newsletters. You can opt-out of marketing communications at any time.

3. Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, subject to confidentiality agreements.

4. Security:

We prioritize the security of your personal information. We implement industry-standard measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

5. Your Choices:

You have the right to access, correct, or delete your personal information. You may also choose not to provide certain information, although this may limit your ability to use certain features of our website.

6. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may impact your ability to access certain features.

7. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes through our website.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [[email protected]].

Thank you for trusting Xidaa Moto Private Limited with your information.